J-Line

Frequently Asked Questions

Do you offer a warranty on the products sold?

Warranty details, if any, would be specified for each product. For specific questions, please contact us.

What is the exchange policy?

We only replace items if they were defective or damaged upon receipt. If you need to exchange an item for the same product, please email us and return your item to the address provided.

What is the accepted period for making a return after making a purchase?

You have a period of 30 days after your purchase to return an item if it does not suit you. After this period, we unfortunately cannot offer you a refund or exchange.